How PREMA Bills

 
 

PREMA would like you to know about how we bill.  Statements are mailed by the 24th of each month with a payment due on the 10th of the following month.  If the 10th falls on a weekend or holiday, payments are due the next business day. * The due date applies only to current amount; previous balances are still subject to disconnection.

Meter Reading

PREMA requires all consumers to read their own meter, so please enter the reading where indicated on the return portion of your billing stub when you make your payment, or sign up for e-bill and enter it from your home directly to your account.    

Discount!

A discount of 10% is built into our rate schedule, if payments are not received by the due date on the statement this discount will be forfeited and added to the amount due.

Rates

PREMA’s current rates are printed on each statement and vary according to the meter classification.  Please call the office if you have any questions.

Late Payments

At any time you cannot pay your electric bill in full by the due date, please call Customer accounting to set up payment arrangements, we will be happy to work with you! A phone call could save you from losing your electricity and large fees.  Accounts not paid in full by the next billing date will be disconnected, unless arrangements have been made.

Payment Methods

PREMA offers several options for our consumers!

1.       Make your payment through the mail with the perforated pay stub and envelope sent with your monthly statement.  Be sure to include your return address and apply adequate postage.

2.       You may make your payment in person at our office located at 251 Brayton Road, just east of the overpass on Highway 2.

3.       Have your payment automatically deducted from your checking account on the due date.  This will save writing a check and worrying about the mail arriving late, or sign up for a reoccurring charge to your Visa or Mastercard. *  This option is not available for electric services greater than 25 kVa. (ex: irrigation) These options do require you to sign an authorization form, please contact customer accounting.

4.       Call us! We can take information from your debit card or a Visa and MasterCard credit card. *  This option is not available for electric services greater than 25 kVa. (ex: irrigation)

If you have any questions, please contact your customer accountant.

 
 

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PREMA

Panhandle Rural Electric Membership Association

251 Brayton Road
Alliance, NE 69301
308-762-1311  |  800-585-4837
email PREMA: prema@prema.coop
Touchstone Energy Group

As a member owned cooperative, PREMA believes that its members are entitled to safe, reliable, efficient and reasonably priced electricity and services that will improve their quality of life.  Service excellence will be foremost in all contacts and dealings with our customer.